Caregiver supporting a resident outdoors

Advance Care Directives.Always visible. Always ready.

A platform guiding ACD completion, coordination and management ready to support every resident's wishes. Meet Strengthened Quality Standards and stay audit ready.

Get Started

Navigate the strengthened quality standards
with confidence, evidence and clarity.

THE REALITY TODAY

14%

of Australians 65+ have a legally-binding ACD available at point of care.

This gap creates clinical risk, governance failure, and legal exposure — published and tied to Star Ratings on My Aged Care.

Buck et al, Health Expectations 2021, National Audit

THE RISK

The Cost of Inaction

  • Unwanted medical interventions occur
  • Avoidable hospital transfers and medical admissions
  • Families carry the distress of uncertainty
  • Legal, governance, reputation exposure

THE SOLUTION

One platform. Total confidence.

Clarix coordinates every ACD in real time — completion, signatures, reminders, distribution, end of life instructions, audit evidence, all in one place.

Built specifically for aged care, it's the only platform that gives your team real-time tracking, guided completion and one-click audit export.

Instant access to current ACDs means faster decisions, fewer errors and total confidence in honouring every resident's wishes.

The Problem

Most facilities are navigating the same challenges.

Compliance

The Strengthened Quality Standards (Nov 2025) name advance care planning explicitly across Standards 1, 2, 3 and 5. A total of 24 outcomes touch advanced care planning (11 directly) and providers must evidence conformance.

Residents enjoying cards together in a bright communal space

Operations

State forms are dense legal documents with no guidance. Witnesses are hard to coordinate. Distribution is manual and untracked. Supporting residents through completion places a significant and costly burden on staff time.

Risk

Unrecorded wishes and ACDs that are not easily located or coordinated lead to family conflict, legal ramifications and unnecessary hospital transfers. The governing body cannot evidence a functioning ACD system to the board — a direct governance gap. Audit findings carry reputational risk, publicly tied to Star Ratings on My Aged Care.

THE SOLUTION

Features of the Clarix platform

01

ACD completed in under an hour

From blank to signed, witnessed and distributed — replacing a process that takes days or never gets done.

ACD Progress75%
  • About resident
  • Medical preferences
  • Value-based care

Resident signature

Waiting for signature…

02

Live compliance dashboard

Every resident's ACD status visible — missing, in-progress, overdue, complete. One-click audit export.

Completed
128
In progress
36
Overdue
12
Not started
24

Resident status

Room 204 — Sarah L.92%
Room 112 — James K.45%
03

Automated review reminders

Scheduled reminders to resident, family, GP and facility. ACD currency becomes managed, not forgotten.

MS

Mary Smith

Scheduled Review

Due soon
JB

John Brown

Digital Package

Sent
RJ

Robert Johnson

Update Required

Overdue
BUILT FOR COMPLIANCE

How Clarix supports

80% of the strengthened quality standards

Supported informed choice

Forms offered but not guided — most residents abandon complex legal language without completing.

Guided completionResident clarityPlain-language support

Reportable ACD system for Auditors & The Board

No data on completion rates or currency. Boards cannot evidence ACP obligations at governance review.

Live dashboardReal-time trackingAudit export

Discussion, documentation, SDM & sharing

Four distinct legal obligations. Most facilities meet one or two. Distribution at care transitions is rarely tracked.

Structured workflowSecure signingAuto distribution
HOW IT WORKS

Simple. Guided. Compliant.

Guided Completion — step-by-step ACD completion
1

Guided Completion

Residents complete ACDs through a clear, step-by-step digital process with structured guidance.

Compliance Tracking — reviews and audit-ready reports
2

Compliance Tracking

Track progress, manage reviews, and export audit-ready reports from a central dashboard.

Secure Signing — digital signatures in legal order
3

Secure Signing

All required parties sign digitally in the correct legal order, with certified documentation.

LIVE DASHBOARD

Full Visibility Across Every Resident

  • Real-time tracking of ACD completion status
  • Overdue alerts and automated reminders
  • One-click audit-ready export
  • Centralised and secure record management
Know More
Clarix dashboard showing resident ACD status, reviews and actions
DIRECT IMPACT

Compliance Directly Impacts
Your Star Rating

Aged care homes are being assessed against strengthened Quality Standards from November 2025.
Clarix directly meets the compliance requirements of 11 primary outcomes whilst supporting 13 further
requirements in one digital platform.

Lower compliance

  • Higher risk of audit findings
  • Poor clinical outcomes
  • Incomplete documentation
  • No real-time visibility
  • Missed ACD updates
  • Reduced star ratings

Strong compliance

  • Improved audit outcomes
  • Better clinical decisions
  • Complete documentation
  • Real-time visibility
  • Timely ACD updates
  • Higher star ratings

Transition Period

Over the next 3 years, aged care homes will be assessed against the strengthened Quality Standards which took effect on 1 November 2025. Until those homes are assessed against the strengthened Quality Standards, they will still have results against the previous Quality Standards. Providers listed under the strengthened standards can be identified via the My Aged Care platform.

Frequently Asked Questions

Your auditor could walk in tomorrow.
Are you ready?

Prepare your facility for strengthened standards and ensure audit readiness with Clarix.